Moneza Technologies Pvt Ltd Terms and Conditions

Last Updated: July 18, 2025

Welcome to Moneza Technologies! These Terms and Conditions ("Terms") govern your access to and use of the Moneza mobile application ("App"), website (monezatech.com), and related services (collectively, "Services") provided by Moneza Technologies Private Limited ("Moneza," "we," "us," or "our"), a private limited company registered in India. By downloading, accessing, or using our Services, you agree to be legally bound by these Terms and our Privacy Policy (available at monezatech.com/privacy). If you do not agree, please do not use our Services. Let’s fuel India’s rise together!

1. Agreement

1.1 These Terms form a binding agreement between you and Moneza Technologies Pvt Ltd. They apply to all users of the Services, including registered account holders and guests.

1.2 The Privacy Policy is an integral part of these Terms, detailing how we collect, use, and protect your personal data.

1.3 By using the Services, you confirm you are at least 14 years old or have parental/guardian consent if under 18, and you agree to comply with these Terms. For users under 18, parental consent is required for data processing under the Digital Personal Data Protection Act, 2023.

1.4 If you disagree with any part of these Terms, you are prohibited from accessing or using the Services. Contact us at support@monezatech.com with any concerns.

2. Description of Services

2.1 Moneza is an Edtech platform offering AI-driven courses and English conversation classes in Hinglish, designed for Indian learners. Services include:

  • Single courses priced at ₹1,999.
  • Course bundles priced at ₹4,999 and ₹10,999.
  • A referral program for bundle buyers to earn Referral Rewards by inviting friends.
  • Mobile-friendly, bite-sized (5-10 minute) content accessible via the Moneza App.

2.2 Services are delivered through the Moneza App, available on Google Play and Apple App Store, and the website (monezatech.com).

3. Account Registration and Responsibilities

3.1 To access courses or the referral program, you must create an account with accurate, complete, and up-to-date information (e.g., name, email, phone number).

3.2 You are responsible for:

  • Maintaining the confidentiality of your account credentials (e.g., password).
  • Restricting unauthorised access to your account.
  • Notifying us immediately at support@monezatech.com of any security breaches or unauthorised use.

3.3 Accounts are non-transferable. Creating multiple accounts under different identities or using false information is strictly prohibited and may result in:

  • Account suspension or termination.
  • Forfeiture of referral commissions.
  • Reassignment of any duplicate account to the original referrer.

3.4 You may not use usernames that are offensive, vulgar, or infringe on others’ rights.

3.5 You may delete your account at any time by contacting support@monezatech.com or through the account settings in the App.

3.6 We reserve the right to refuse, suspend, or terminate accounts at our discretion, with notice where required by law.

3.7 Account Deletion Rights:

  • You can request to delete your account via the App’s Settings page or by emailing support@monezatech.com.
  • Upon confirmation, all personal data, purchase history, and referral records will be permanently deleted within 7 business days, unless retention is required by law (e.g., for tax compliance).
  • For users under 18, parental consent is required for account deletion.

4. License to Use the App

4.1 Moneza grants you a non-exclusive, non-transferable, revocable license to access and use the Services, including course content, for your personal, non-commercial educational purposes, subject to these Terms.

4.2 You may not:

  • Copy, modify, distribute, reverse-engineer, or sell the App or its content.
  • Use the App for unauthorised commercial purposes.

4.3 The App is licensed for use on compatible iOS and Android devices, as supported by the respective app stores.

5. Purchases and Pricing

5.1 Pricing:

  • Single courses: ₹1,999.
  • Course bundles: ₹4,999 or ₹10,999.
  • Prices are in INR and include applicable taxes (e.g., GST).

5.2 Payment:

  • Payments made via the Moneza App are securely processed through third-party platforms such as Google Play, Apple App Store and Cashfree Payments, subject to their respective terms and conditions.
  • Cashfree is also used for processing referral reward payouts, UPI transactions, and any refunds (if applicable).
  • You must provide accurate billing and payment details (e.g., credit/debit card, UPI).
  • You represent that you have legal authority to use the provided payment methods.

5.3 Free Trials:

  • Some courses or bundles may offer free trials, with terms clearly stated at signup.
  • If you don’t cancel before the trial ends, you may be charged for the full course/bundle.

5.4 No Refunds:

  • All purchases are non-refundable, except as required by law or app store policies.
  • Digital content, once accessed, is non-refundable.
  • If you experience issues with your purchase or believe there was an error, contact support@monezatech.com within 48 hours, and we will review your request on a case-by-case basis, subject to a 2% payment gateway fee and 5% processing fee.

5.5 We reserve the right to refuse or cancel orders due to unavailability, pricing errors, or suspected fraud.

5.6 Pricing Transparency:

  • All prices include 18% GST as per Indian tax law. Breakdown:
  • ₹10,999 bundle: ₹9,321 (base) + ₹1,678 (GST).
  • ₹4,999 bundle: ₹4,237 (base) + ₹762 (GST).
  • ₹1,999 course: ₹1,695 (base) + ₹305 (GST).
  • GST is remitted to the government; Moneza receives only the base price to fund content creation, platform development, and user support.
  • This transparent pricing structure ensures legal compliance and supports Moneza’s operations, including content creation, platform development, and user support.

6. Referral Program

6.1 Eligibility: Only users who purchase a ₹4,999 or ₹10,999 bundle are eligible to participate. Single course (₹1,999) buyers are not eligible.

6.2 Referral Rewards :

6.2.1 App Store Compliance Notice:

Referral rewards are earned only for bundle purchases. Users are not paid to download the App, leave reviews, or install the App without making a purchase.

  • If you own the ₹10,999 Bundle:
  • Friend buys ₹10,999 Bundle: You earn ₹7,000.
  • Friend buys ₹4,999 Bundle: You earn ₹2,500.
  • If you own the ₹4,999 Bundle:
  • Friend buys ₹10,999 Bundle: You earn ₹4,500.
  • Friend buys ₹4,999 Bundle: You earn ₹2,200.

6.2.2 These earnings are calculated based on our referral reward structure and are not to be interpreted as commissions in the traditional marketing or MLM sense.

6.3 Payout Process:

  • You must provide accurate payment details at account setup.
  • Failure to provide KYC may delay or forfeit payouts.
  • All payouts are securely processed via Cashfree Payments, subject to KYC verification and transaction policies governed by Cashfree.
  • Refunds via Cashfree may take 5–7 business days depending on bank/UPI provider.

6.4 Referral Code Policy:

  • Each user receives a unique, non-transferable referral code or link.
  • Sharing or using another’s code is prohibited and considered a material breach.
  • Misuse (e.g., self-referrals, multiple accounts) may result in:
  • Account suspension or termination.
  • Forfeiture of commissions.
  • Legal action under the Bharatiya Nyaya Sanhita, 2023 (Section 318(4) for cheating) or Information Technology Act, 2000 (Section 66D for personation).

6.5 Prohibited Conduct:

  • Creating fake or self-funded accounts to boost commissions.
  • Poaching other users to change sponsors or rejoin under you.
  • Misrepresenting referral benefits or Moneza’s offerings.

6.6 We may modify or terminate the referral program with 30 days’ notice via email or in-app notifications.

7. User Conduct

7.1 You agree to use the Services only for lawful purposes and in compliance with these Terms. Prohibited actions include:

  • Violating local, national, or international laws.
  • Exploiting or harming minors.
  • Sending unsolicited promotions, spam, or chain letters.
  • Impersonating Moneza, its staff, or other users.
  • Infringing on others’ rights or engaging in fraudulent activities.
  • Disrupting other users’ enjoyment of the Services.
  • Uploading content featuring Moneza’s founders or team without prior written approval.
  • Engaging in academic dishonesty, plagiarism, or unethical educational practices.

7.2 Referrer Conduct:

  • Maintain respectful, professional communication within the Moneza ecosystem.
  • Avoid abusive, offensive, or defamatory language toward users, staff, or Moneza.
  • Violations may result in:
  • First offense: Formal warning and policy acknowledgment.
  • Repeated offenses: Suspension of referral privileges.
  • Severe misconduct: Account termination and potential legal action for defamation or reputational damage.

7.3 Consequences: Violations may lead to account suspension, termination, or forfeiture of referral commissions, with continued access to purchased courses unless otherwise stated. In cases of serious violations (e.g., fraud, impersonation), Moneza reserves the right to revoke access to purchased content without refund.

8. Intellectual Property

8.1 All content in the Services (e.g., courses, videos, logos, Hinglish materials) is owned by Moneza or its licensors and protected by Indian copyright, trademark, and other laws.

8.2 You may not copy, distribute, modify, or create derivative works from our content without written consent.

8.3 By posting content (e.g., feedback, reviews) through the Services, you grant Moneza a non-exclusive, worldwide, royalty-free, sub-licensable, perpetual license to use, reproduce, and distribute it.

8.4 Copyright Infringement:

  • If you believe content on our Services infringes your copyright, submit a DMCA notice to support@monezatech.com with:
  • Your signature (physical or electronic).
  • Description of the copyrighted work.
  • Location of the infringing material.
  • Your contact details.
  • A good-faith statement that the use is unauthorised.
  • A declaration under penalty of perjury that the information is accurate.
  • False claims may result in liability for damages, including legal fees.

9. Privacy and Data

9.1 Our Privacy Policy (monezatech.com/privacy) governs how we collect, use, and protect your data, including name, email, payment details, and referral activity.

9.2 You consent to our data practices by using the Services.

9.3 Communication Consent:

  • By signing up, you agree to receive service updates, referral alerts, and promotional messages via email, SMS, or WhatsApp.
  • You can opt out via App Settings (“Notifications” section) or by contacting support@monezatech.com.

9.4 You must provide a legally adequate privacy notice to referred users, as required by Google Play and Apple App Store policies.

9.5 We use secure methods to store data, but you’re responsible for securing your device and account credentials.

9.6 Data Retention:

We retain user data for as long as your account is active or as necessary to provide our Services and comply with legal obligations. You may request data deletion at any time.

10. Third-Party Services

10.1 The Services integrate with third-party platforms (e.g., Google Play Payments, Apple In-App Purchases, UPI providers), subject to their terms.

10.2 We are not responsible for third-party service issues but will assist with disputes at support@monezatech.com.

10.3 The Services may include links to third-party websites. You access these at your own risk, and we’re not liable for their content or practices.

10.4 Moneza Technologies Private Limited uses trusted third-party services, including Cashfree, to handle payments and reward disbursements. Moneza is not responsible for any delays, errors, or disruptions caused by these services but will assist users in resolving such issues where possible.

11. App Store Compliance

11.1 Google Play: The App complies with Google Play’s Developer Distribution Agreement, including content ratings, privacy policy disclosure, and restrictions on prohibited content (e.g., gambling, adult material).

11.2 Apple App Store: The App adheres to Apple’s App Review Guidelines, ensuring clear in-app purchase terms, account deletion options, and no manipulative practices.

11.3 If the App is removed or rejected, we’ll notify you and work to resolve issues but are not liable for store decisions.

12. Limitation of Liability

12.1 The Services are provided “as is” without warranties, express or implied, except as required by law.

12.2 Moneza, its officers, directors, and employees are not liable for indirect, incidental, or consequential damages (e.g., loss of data, profits) arising from your use of the Services.

12.3 Our liability is limited to the amount you paid for the Services, where permitted by law.

12.4 Some jurisdictions may not allow certain exclusions. If applicable, some limitations may not apply to you.

13. Indemnification

13.1 You agree to indemnify Moneza, its affiliates, and employees against claims, losses, or damages arising from your use of the Services, violation of these Terms, or infringement of third-party rights.

14. Termination

14.1 User-Initiated Termination

You may terminate your account at any time by either deleting it via the App’s Settings or uninstalling the App. Upon confirmation of account deletion:

  • All personal data and purchase history will be deleted within 7 business days, unless retention is required by law.
  • Access to purchased content may be permanently revoked.

14.2 Moneza Technologies-Initiated Termination

We reserve the right to suspend or terminate your account without liability if you:

  • Violate any provision of these Terms.
  • Engage in fraud, impersonation, abuse, or other prohibited activities.
  • Breach referral or payment guidelines.

Where required by law, we will notify you prior to suspension or termination.

Upon Termination:

  • Your license to use the App and Services will immediately cease.
  • Access to purchased content may be revoked, subject to Google Play or Apple App Store refund policies.
  • Referral rewards earned prior to termination will be processed as per Section 6, unless found to be the result of fraud or breach, in which case they may be forfeited.

14.3 Surviving Terms

The following sections shall survive termination of your account:

  • Intellectual Property (Section 8)
  • Limitation of Liability (Section 12)
  • Indemnification (Section 13)
  • Fraud Prevention (Section 15)
  • Governing Law (Section 16)

15. Fraud Prevention

15.1 Official Channels: We communicate only through support@monezatech.com and official social media accounts (@MonezaTech). We never request OTPs, passwords, or sensitive information.

15.2 Prohibited Actions:

  • Accepting payments into personal accounts for Moneza services.
  • Misrepresenting your relationship with Moneza (e.g., claiming partnership).
  • Promoting Moneza content on platforms with obscene or illegal material.

15.3 We are not liable for transactions through unauthorized channels.

16. Governing Law and Dispute Resolution

16.1 These Terms are governed by the laws of India, including the Indian Contract Act, 1872, and Information Technology Act, 2000.

16.2 Disputes shall be resolved exclusively in the courts of Akola, India.

16.3 For EU users, mediation options are available per Google Play’s dispute resolution process.

16.4 Contact support@monezatech.com for informal resolution before escalating disputes.

17. Internet Use Policy

17.1 Scope: This policy applies to users accessing Moneza’s Services via the internet, including on personal or shared devices.

17.2 Acceptable Use:

  • Use the Services ethically, lawfully, and responsibly.
  • Protect Moneza’s intellectual property and user data.
  • Comply with the Information Technology Act, 2000, and Copyright Act, 1957.

17.3 Prohibited Activities:

  • Accessing or sharing offensive, discriminatory, or illegal content.
  • Hacking, unauthorized access, or introducing malicious software.
  • Impersonating Moneza or others (Bharatiya Nyaya Sanhita, 2023, Section 318(4)).
  • Conducting unauthorized business using Moneza’s resources.

17.4 We may monitor usage to ensure compliance, in line with the Information Technology (Reasonable Security Practices) Rules, 2011, and Article 21 of the Indian Constitution (right to privacy).

18. Error Reporting and Feedback

18.1 By submitting feedback (e.g., suggestions, error reports), you grant Moneza an irrevocable, worldwide, royalty-free, sub-licensable, perpetual right to use, reproduce, and distribute it for any purpose.

18.2 Feedback does not contain confidential information, and Moneza is not obligated to maintain its confidentiality.

19. Content Posting and Usage

19.1 You may post content (e.g., reviews, feedback) through the Services, ensuring its legality and appropriateness.

19.2 By posting content, you warrant that you own or have rights to it and that it does not violate third-party rights.

19.3 Moneza reserves the right to monitor, edit, or remove user-generated content that is offensive, inappropriate, or violates these Terms.

20. Force Majeure

20.1 Moneza is not liable for delays, interruptions, or failures in providing Services due to events beyond our control, including but not limited to natural disasters, server outages, or government actions.

21. Miscellaneous

21.1 Updates: We may update the App or Services, and you must install updates to maintain functionality.

21.2 Fee Changes: We may modify course or bundle prices with reasonable notice (30 days) via email or in-app notifications.

21.3 Severability: If any term is invalid, the remaining terms remain in effect.

21.4 No Waiver: Failure to enforce a term does not waive our rights.

21.5 Entire Agreement: These Terms and the Privacy Policy constitute the full agreement between you and Moneza.

22. Referral Transparency & Legal Disclaimer

22.1 Not a Pyramid or MLM Scheme

Moneza Technologies Private Limited operates under a single-level referral model. Users are rewarded only for direct referrals of paid course bundles and do not earn commissions from further downline purchases or team-building structures.

We do not promote multi-level earnings, chain marketing, or recruitment-based commission models.

22.2 Legal Business Model

Our platform is registered under Indian law as a private limited company. Our courses, pricing, GST compliance, and referral system are designed to be fully transparent and ethical. All commissions are based on direct sales and subject to taxation and KYC verification.

22.3 Educational Purpose First

Moneza is an edtech platform first. Referrals are optional and designed to help users grow our educational mission while being rewarded fairly for doing so. The primary value comes from the educational content we deliver—not from recruiting others.

23. Contact Us

For questions, feedback, or disputes, contact:

Moneza Technologies Private Limited

70/3 Madina Colony, Akot (M CI), Akot, Akola, Akot, Maharashtra, India, 444101

Email: support@monezatech.com

Phone: 9146569726

Official Social Media: @MonezaTech (Instagram, YouTube, Facebook)

Thank you for joining Moneza Technologies. Let’s fuel India’s rise together!